News from Vendors

Union Bank of the Philippines and Informatica Winners in Ventana Research’s 13th Annual Digital Leadership Awards

Informatica Blog - Fri, 11/20/2020 - 18:00
Informatica is proud to share that Union Bank of the Philippines—and their Chief Customer Experience Officer, Ana Delgado—has just been named a winner for Ventana Research’s Digital Leadership Award for Customer Experience. 2020 marks the 13th year that Ventana Research has been recognizing organizations and individuals for their innovations in developing customer experience initiatives. For Union Bank of the Philippines (UnionBank), their focus on CX is evident in their goal of ad...
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Democratize Data to Empower your Organization and Unleash More Value

Informatica Blog - Thu, 11/19/2020 - 18:00
Today many businesses are fortunate to have an abundance of valuable data that can enable increased intelligence and drive new revenue when put to proper use. Whether improving customer loyalty programs, applying analytics to understand consumer and organizational behavior, developing new products and services from insights, or to simply innovate faster, data is the lifeblood that helps organizations unleash new opportunities. To fully unleash new value, the most relevant data needs to be made a...
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Why Informatica Has Been Named a Leader in the 2020 Magic Quadrant for Metadata Management Solutions by Gartner for the 5th Consecutive Year

Informatica Blog - Wed, 11/18/2020 - 17:36
Gartner recently published its 2020 Magic Quadrant for Metadata Management Solutions, naming Informatica as a Leader for the fifth consecutive year.[1] Gartner has positioned Informatica at the highest and furthest overall position for our ability to execute and completeness of vision. The key questions to ask are – what’s happening in the market that led to such a significant change in the Magic Quadrant Leaders Quadrant  this year? And what is the reason for Informatica’s o...
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Women in Data: How Leaders Are Driving Success

Informatica Blog - Tue, 11/17/2020 - 18:00
As organizations across the board face new challenges in these disruptive times, now more than ever data leaders need strategies that deliver business value. In conversations with customers, I’ve heard first-hand how important it is to create a data strategy that’s based on business outcomes. To develop these strategies and succeed in the digital age, organizations must tap into the potential of women, according to Forbes. Last week I had the pleasure of hosting a virtual gatherin...
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Digital Commerce 2020: Is Your Data “Holiday Shopping- Ready”?

Informatica Blog - Mon, 11/16/2020 - 18:00
For most retailers, 2020 has been affected by unpredictability and uncertainty. The global pandemic has led to volatile consumer behavior, preferences, and demand along with very unpredictable global economic circumstances. And retailers have been challenged as never before: to fulfill customer demand, dealing with lock-down situations, struggling with logistical issues caused by closed borders or intensified border controls, trading restrictions, out-of-stock issues, and so on. H...
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The Customer Experience Hierarchy

Informatica Blog - Fri, 11/13/2020 - 21:32
Customer experience initiatives aren’t a once-and-done tactic for customer acquisition—although that’s truly important. Rather, it’s an ongoing strategy that relies on a 360 customer view and experiments to understand the preferences of buyers that win their hearts and minds, retain them, and create loyalty.  Here’s how it plays out. A Satisfied Customer is Not Necessarily a Loyal Customer Our coffee maker of 8 years stopped working. The brand doesn’t manufacture that same coff...
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Fifteen years of making data useful

Talend Blog - Fri, 11/13/2020 - 19:47
    Happy anniversary to us! Fifteen years ago, Talend’s founders anticipated the business need to have data accessible to all users across an organization. I’ve been with Talend since the beginning, and I wanted to celebrate this milestone by sharing our product innovation and evolution through the years.  Talend was created with the idea that we could offer something new to the market: open source ETL. There was a lot of momentum behind open source at the time, and the idea was that...
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The Data Governance Journey: One Purposeful Step at a Time

Informatica Blog - Fri, 11/13/2020 - 18:00
I recently had conversations with several data governance leaders who expressed concerns related to the scope of work involved in launching a data governance program. There are plenty of books and white papers promoting examples of robust programs with huge teams. And plenty of technology vendors, anxious to impress, tout the robust features available to solve the most complex use cases. All of this lead many to the conclusion that data governance is a competency and a massive invest...
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A Data Lakehouse without Data?

Talend Blog - Thu, 11/12/2020 - 22:50
  Imagine if you bought a beautiful lake house, invited all your friends to come and visit, and the lake was dry?  Not much value and a little embarrassing, right? Now imagine you have that beautiful lake house and you have special water valves to control not just if there is water in the lake but also control the water quality, clarity, and what fish the lake is stocked with?  Much more impressive, correct? Delta Lake on Databricks is that beautiful lake house and Stitch from Talend is th...
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Chief Data Officers: A Financial Services Perspective

Informatica Blog - Thu, 11/12/2020 - 18:00
In my last blog, I wrote about the challenges and opportunities for the four archetypes of data leadership identified in IDC’s state of the chief data officer (CDO) survey commissioned by Informatica. In this blog, I will look at the priorities and challenges reported by chief data officers in the financial services industry. The accelerating pace of change requires financial services organizations to leverage data as a strategic asset to improve customer experience, increase wallet share, opera...
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We Get by With a Little Help From our Data Management Friends… and Star Trek

Informatica Blog - Wed, 11/11/2020 - 18:00
If you’re like me, you’ve been sheltering in place at home for the past eight months and you’re on your fourth round of watching “Star Trek: The Next Generation.” Okay, maybe that’s just me, but if there’s one thing I take away from 2020, it’s that when times are uncertain, we can always lean on friends, family, and hours of television binge watching. Why shouldn’t that carry over into your enterprise data management projects? Picard had a cast of crew members he could rely on for su...
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Talend at 15 – Continuing to take the work out of working with data

Talend Blog - Tue, 11/10/2020 - 18:33
    Talend is celebrating its 15th anniversary this year. It’s a milestone we couldn’t have achieved without our customers, partners, and the heart and soul of Talend, our employees. Fifteen years ago, French entrepreneurs, Fabrice Bonan and Bertrand Diard, set out in Suresnes, France, to make data access and management faster and better by democratizing technology.  With open source beginnings, Talend launched its first paid product in 2007 and the following year we debuted at an ind...
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A Customer 360 for Salesforce Data

Informatica Blog - Tue, 11/10/2020 - 18:00
Have you ever tried to clean up your data in Salesforce—remove the duplicate records, fill in empty fields, standardize addresses, verify contact information, or roll up accounts into multiple hierarchies? If you’ve used a manual process to do this, you’ve realized that it’s a never-ending task. And you also know that it’s difficult because the data in Salesforce is constantly changing. You work hard to get customer records complete and accurate, and as soon as you’ve finished, it...
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Get a 360-Degree View of Students with Master Data Management

Informatica Blog - Mon, 11/09/2020 - 18:00
To successfully recruit and retain students in this post-pandemic era, universities are having to reimagine themselves. Data and digital services for students, faculty, and staff are central to that effort. To meet these demands, institutions need high-quality data that provides a seamless, 360-degree view of the educational lifecycle of a student across departments and functions, including recruitment, academic studies, on-campus and off-campus life, and educational program transitions. As stud...
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Great Customer Experience in Financial Services Starts with Fit for Use Data

Informatica Blog - Fri, 11/06/2020 - 18:00
We all know that customer experience is pivotal for attracting and retaining customers in the banking industry. I recently had an interaction with my bank that brought this home in a big way. A few weeks ago, my iPhone’s Face ID failed to work, causing me to be locked out of my bank’s services. As a result, I had to call the bank to reset my passcode, which required me to verify my identity by providing my phone number, a secret phrase that I can never remember, and an email address ...
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The Business Value of Data Governance: Describing “What’s in It for Me?”

Informatica Blog - Thu, 11/05/2020 - 19:00
“What’s in it for me?” As a CDO, that’s the key question you need to answer when building out your data governance strategy. In my work with customers, everyone from C-level executives to data practitioners describes a new charter within data governance. While controlling risk and overseeing compliance are still priorities, CDOs are now also tasked with driving business value by providing quick and easy access to high-quality data and accelerating decision-making. In order to get buy-in to y...
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Union Bank of the Philippines and Informatica Named Finalists in Ventana Research’s 13th Annual Digital Leadership Awards

Informatica Blog - Thu, 11/05/2020 - 18:00
And now for some good news in 2020! Informatica is proud to share that Union Bank of the Philippines—and their Chief Customer Experience Officer, Ana Delgado—has been named a finalist for Ventana Research’s Digital Leadership Award for Customer Experience.   2020 marks the 13th year that Ventana Research has been organizations and individuals for their innovations in developing customer experience init...
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Data Governance and the Snowflake Cloud Data Platform — Unlock Your Potential

Informatica Blog - Wed, 11/04/2020 - 18:00
Organizations are looking to drive agility and maximize the potential of their analytics initiatives by building new systems or modernizing consolidating existing on-premises systems in the cloud. With its unique architecture, Snowflake Cloud Data Platform provides elasticity, native support for diverse data, and compelling performance at a fraction of the cost while eliminating the complexity of conventional data warehouses. However, you need a way to identify and bring all that dat...
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Ensuring Digital Transformation Success Through Data Governance at State Farm

Informatica Blog - Wed, 11/04/2020 - 02:00
Data modernization and digital transformation: two major initiatives of the last five years for nearly every organization. For any organization, those terms may mean different things. However, at the end of the day, what they really mean can be summed up in one simple word: change. While change is never simple, especially when it impacts culture, data leaders know that a trusted foundation of governed data will make the transition eas...
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On the California November ballot: How much is your privacy worth?

Informatica Blog - Tue, 11/03/2020 - 18:00
During this year’s General Election, Californians are casting a vote on new data privacy legislation, Proposition 24, and choosing whether to move forward with what many are calling “CCPA 2.0” after the California Consumer Privacy Act. Proposition 24 has been more formally known as the California Privacy Rights Act (CPRA). For a bit of recent history, the California Consumer Privacy Act (CCPA) went into effect back on January 1, 2020 and—despite the challenges created by the p...
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